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The purpose of this study is to explore ways to improve classes by utilizing the classevaluation of professors and students in university classes. To this end, the Balance ofInstruction Index was derived by considering the CQI evaluation reflecting the professor'ssubjective perception of the class and the student's lecture evaluation. As a result, the ratio ofbalanced and imbalanced classes among all classes at D University was 7:3, and amongunbalanced classes, the proportion of professors underestimating their classes was relativelyhigher than that of students. Accordingly, emergency intervention (class analysis, expertconsulting, and teaching capacity improvement) is required for both professors and students torelatively negative balanced classes (all below average in balanced classes), and in all positivebalanced classes, best practices are required to be discovered and shared with members. On theother hand, imbalanced-over classes where professors evaluate their classes mor positively thanstudents need to explore class analysis, class diagnosis evaluation and improvement strategiesfor each teaching competency, while imbalanced-under classes in which students evaluate theclass more positively than professors need to improve their teaching effectiveness. This ismeaningful in that it has provided a basis for relatively objective judgment as the class isimproved in a desirable form by considering the evaluation of the class viewed by bothprofessors and students who are the subject of the class.



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CQI Evaluation, Lecture Evaluation, Balanced Class, Balance of Instruction Index